About Us

INTRODUCTION OF US

Go travel. Go discover

Glad Tours & Travels is a Kochi-based tour operation company with over two decades of experience in delivering exceptional travel experiences across the world. Established in 2003, we specialize in both inbound and outbound tours, offering thoughtfully crafted itineraries to some of the most sought-after destinations including Israel, Europe, Singapore, and many more.

With a commitment to quality, trust, and personalized service, Glad Tours ensures every journey is smooth, enjoyable, and memorable. Whether it’s a pilgrimage, family vacation, corporate trip, or leisure holiday, we handle every detail with professionalism and car

Our Specialities

  • Holy Land Pilgrimage Tours
  • Europe & Scandinavia Tours
  • Asian Destinations (Singapore, Malaysia, Thailand)
  • Customized Group & Family Tours
  • Corporate Travel Solutions

At GLAD Tours, we believe travel is more than visiting places — it is about creating experiences that touch the heart. Your journey becomes our mission, and your satisfaction is our highest priority.

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Why Choose Us for travel ?

 

  • 22+ years of experience in the travel industry
  • Expertly curated packages for pilgrimages, leisure, and international tours
  • End-to-end service covering flights, hotels, visas, transport, and guided tours
  • Customer-first approach with personal attention to every traveler
  • Reliable operations backed by longtime industry partnerships
  • Hassle-free planning with honest pricing and transparent communication

Our Team

Biju James - Founder & Chief Executive

Biju James is the Founder and Chief Executive of Glad Tours, a leading tour operation company based in Kochi, Kerala. With an extensive background in business management and an MBA qualification, he has been a driving force behind the growth and reputation of Glad Tours since its inception in 2003. Over the past two decades, Biju has built Glad Tours into a trusted name in both inbound and outbound travel, offering well-designed tours to destinations such as Israel, Europe, Singapore, and many other global locations. His expertise lies in understanding customer needs, curating meaningful travel experiences, and ensuring smooth end-to-end service for every traveler. Known for his vision, professionalism, and customer-first approach, Biju has played a pivotal role in developing strong global partnerships, expanding product offerings, and maintaining the highest standards of service and transparency. His leadership emphasizes integrity, quality, and continuous improvement, making Glad Tours a preferred choice for pilgrimage groups, families, and leisure travelers. Beyond business, Biju is also recognized for his strong involvement in community initiatives, including Catholic devotional activities and content creation for faith-based platforms. His commitment to excellence and genuine passion for serving people define both his personal and professional journey.

James Glen – Head of Domestic Operations

James Glen, the elder son of Founder Biju James, plays a key leadership role at Glad Tours as the Head of Domestic Operations. After completing his graduation from St. Paul’s, he joined the company in 2019, bringing fresh energy, modern ideas, and a strong commitment to service excellence. Since then, James has been actively involved in developing domestic tour packages, coordinating operations across India, and ensuring that every traveler enjoys a seamless and memorable experience. His focus on innovation, customer satisfaction, and operational efficiency has significantly strengthened Glad Tours’ domestic travel portfolio. With a passion for the travel industry and a dedication to upholding the company’s high standards, James Glen continues to contribute to the growth and modernization of Glad Tours.

Gladstone Stephen – Head of International Operations

Gladstone Stephen, the younger son of Founder Biju James, serves as the Head of International Operations at Glad Tours. He holds a Graduation in Travel & Tourism from Algonquin College, Canada, where he spent nearly five years gaining international exposure, industry knowledge, and hands-on experience in the global travel sector. After completing his education and professional development in Canada, Gladstone returned to India and joined Glad Tours in 2023. With his strong academic background and international understanding of tourism trends, he now oversees global tour planning, partner coordination, and the development of new international travel products. Gladstone’s fresh perspective, global insights, and passion for customer experience have played a key role in strengthening Glad Tours’ international operations, ensuring that travelers receive world-class service and well-designed itineraries across worldwide destinations.